AI Lab Services
Computer System Validation

Your validation binder. Pre-built.

AI Lab Services ships with a complete Vendor Validation Package — RTM, a 16-case OQ protocol, IQ/OQ/PQ templates, and the 21 CFR Part 11 documentation behind them. Download it from the Compliance module, execute and sign the protocols, and hand the completed binder to your auditor.

Compliance framework:GAMP 5 Category 421 CFR Part 11§11.100(c) e-signature controlsISO/IEC 17025ICH Q10

What's in the Vendor Validation Package

Generated on demand from your Compliance module. Every document reflects the current system version with live test evidence — not a static PDF written three years ago.

Requirements Traceability Matrix (RTM)

Every 21 CFR Part 11 requirement mapped to the specific system control that satisfies it — with the test case that verifies it.

16-Case OQ Protocol

An Operational Qualification protocol your quality function executes and signs, covering authentication, audit trail integrity, e-signatures, COA integrity, and access control. Each case ships with its procedure, acceptance criteria, and blank result, tester, and date fields — the evidence is what your team records when they run it.

IQ / OQ / PQ Templates

Pre-structured Installation, Operational, and Performance Qualification protocols. Fill in your site-specific data and sign.

§11.100(c) E-Signature Controls

AILS provides the electronic-signature controls and documentation you need to support your own §11.100(c) certification. The certification to FDA is made by your organisation — the package documents how the system implements signature manifestation, binding, and non-repudiation so you can make it.

GAMP 5 Category 4 Classification

AILS is designed as a GAMP 5 Category 4 configured product; validation is performed by you using the provided IQ/OQ/PQ package. The classification document states the basis for that categorisation and what it means for the depth of testing you are expected to perform.

System Description & Intended Use

Scope statement, out-of-scope uses, intended user roles, and the regulatory context for which the system is intended — required for your PQ and IND/NDA packages.

Generated on demand · Always current

The VVP is not a static document. It is generated from live system state — test run ID, executed date, current version — so it never goes stale between your validation cycles.

Get the VVP →

21 CFR Part 11 — Clause by Clause

Every clause maps to a specific system control — not a policy you hope the software respects. These are the controls your validation evidences; the validation itself is yours to execute.

§11.10(a)Validation

AILS is designed as a GAMP 5 Category 4 configured product; validation is performed by you using the provided IQ/OQ/PQ package. The VVP is generated on demand and reflects the current system version, so the protocol you execute matches the software you are running.

§11.10(b)Accurate & Complete Copies

Every COA, CAPA, deviation, and audit log is exportable as PDF with a SHA-256 integrity hash verifiable independently.

§11.10(c)Record Protection

Every query is scoped to the tenant ID, checked by an isolation test suite on every release. Connection strings, tokens, API keys and two-factor secrets are encrypted at the application level; data in transit uses TLS. Tenants that need their data held separately get a dedicated database through bring-your-own database or EU hosting.

§11.10(d)Authorized Access

Role-based access control with module-level gating. Training currency enforced — expired training blocks the five signing and issuing actions.

§11.10(e)Audit Trail

5-year tamper-evident, hash-chained audit trail on every action — user, IP, timestamp, resource. Tamper-evident, append-only, verified in every system test run.

§11.10(g)Authority Checks

Re-authentication required before every critical signature — COA issue, SOP sign-off, COC acceptance. Session state alone is not sufficient.

§11.10(k)Written Policies

Incident Response Policy, Periodic System Validation Review Schedule, and Intended Use Statement available for download from the Compliance module.

§11.100(c)E-Signature Controls

The controls and documentation supporting your own §11.100(c) certification to FDA — signature manifestation, record binding, and non-repudiation — included in the VVP.

Living OQ Evidence

1232 tests, run before every release.
Results published in the platform.

The System Test Agent runs 1232 end-to-end tests across 102 suites — covering authentication, audit trail integrity, COA integrity, 2FA, e-signatures, and negative-path security checks. It is triggered before every release and on demand from Platform Admin, and every run produces a timestamped report with pass/fail/warn per test case. This is vendor regression evidence you can cite in your periodic review — it does not replace the OQ you execute in your own environment.

  • COA SHA-256 hash re-verified on every test run
  • Audit trail append-only enforcement probed automatically
  • 2FA flows, token expiry, and account lockout exercised each run
  • CLIA, SQF, and Pharma/GMP vertical compliance flows included
  • Run ID, tenant ID, duration, and health score in every report

Latest system test

100/100

Health score · October 1, 2026

1232

Tests passed

0

Failures

102

Suites

Full report available in Platform Admin → System Tests

Platform Reference

What's Actually Built

Live figures — source of truth: platformStats.js · last full run October 1, 2026

1232
Automated Tests
across 3 test tiers
102
Test Suites
end-to-end coverage
112
AI Agents
purpose-built
100/100
Health Score
latest run
0
Failures
0 · 0 warnings
32
Platform Modules
10
Industry Verticals
17
Compliance Frameworks
43
PDF Generators
437
Frontend Pages
184
Backend Data Models
142
Backend API Routes
240,000+
Lines of Production Code

AI-NATIVE.  ·  COMPLIANT BY DESIGN.  ·  BUILT FOR TRUST.

Written Policies — §11.10(k)

21 CFR Part 11 requires written policies governing the use of electronic signatures and electronic records. These are available for download directly from the Compliance module.

Incident Response Policy

Detection, containment, investigation, tenant notification, and recovery procedures for security and data integrity incidents.

Request via Demo

Periodic System Validation Review Schedule

Annual and trigger-based revalidation schedule covering access controls, audit trail, e-signatures, and change control per §11.10(a).

Request via Demo

Intended Use Statement

System scope, GAMP 5 Category 4 classification, intended users, out-of-scope uses, and the electronic-signature controls supporting your §11.100(c) certification.

Request via Demo

Ready to hand your auditor a complete validation binder?

The VVP is generated on-demand from your Compliance module. Book a demo and we'll walk through the full documentation package with you.

Also see: Security Architecture · Platform Overview · Pricing