AI Lab Services

Pricing

Simple pricing.

One starting price, and a clear price for each extra person. Tell us about a bigger operation and we'll scope it. Your clients always get a free portal.

Starting at

$299/month

Includes your first 5 users.

Need more people? $99 per extra user per month, up to 20 users.

  • COC, COA, QMS, suppliers, equipment, inventory, and invoicing
  • AI Lab Assistant
  • Audit trail with 21 CFR Part 11 controls
  • Free client portal
  • Zero implementation cost
  • Self-managed
UsersPer month
5 users$299
10 users$794
15 users$1,289
20 users$1,784

Per month.

More than 20 users, several sites, or need more than the basics? Tell us what you run and we'll scope it.

Tell us what you run →

Available when you need more

Included in a scoped plan.

  • Decision Engine
  • Report Templates
  • Connections Hub
  • API access
  • Your own referral code for partners
  • Bring-your-own database
  • SSO (OIDC — Microsoft Entra, Google Workspace, Okta)
  • EU data residency
  • SLA and dedicated support
  • White-label branding
  • Multi-site and every vertical

Running many locations? See what the Organization Admin Console does for multi-location groups →

Have a referral code? A partner may have invited you. Enter your code in the contact form and we'll set you up.

Use a referral code →

Your clients always get a free portal — to view results, certificates and order status, and to submit requests.

Frequently asked questions

What does $299 include?

The first 5 users and every base module — Chain of Custody, Certificate of Analysis, QMS, suppliers, equipment, inventory, and invoicing — plus the AI Lab Assistant and a 21 CFR Part 11 audit trail. No implementation fee.

How do extra users work?

$99 per extra user per month, up to 20 users in total. For example, 12 users is $992/month: $299 base plus $99 x 7 extra users.

What if I have more than 20 users, several sites, or run a TIC group or a manufacturing operation?

Tell us what you run and we'll scope it.

What's a referral code?

A partner on a scoped plan can get their own referral code and invite their customers onto the platform. The referrer never sees your data; every query is scoped to your tenant.

Is my data isolated from other tenants?

Yes. Every query is scoped to your tenant ID, checked by an isolation test suite on every release. Bring-your-own database and EU hosting give a tenant a dedicated database.

Is the client portal really free?

Free for every plan, always. Your clients can view results, certificates, and order status, and submit requests — no configuration, no modules, no cost, ever.

Tell us what you do.

We'll recommend the right plan.

Get in touch →