Multi-tenant SaaS LIMS Platform

The Modern LIMS for
Growing Labs

Streamline Chain of Custody, Certificate of Analysis, quality management, equipment calibration, and client billing — all in one AI-powered platform.

37
Built-in LIMS Tools
COC → COA
Workflow
4
User Roles
100%
White-Label Ready

Lab management is complex.
We simplify it.

Most labs cobble together spreadsheets, email threads, and disconnected tools to manage samples, results, and clients. AI Lab Services replaces all of that with a single, integrated platform purpose-built for laboratory operations.

Everything your lab needs

Ten integrated modules, one unified platform.

Chain of Custody

Full COC lifecycle from draft to completion. Track every sample handoff with timestamped status changes and automatic notifications.

Certificate of Analysis

Generate branded COA PDFs with analyst and QA review workflows. Automatically linked to the originating COC.

Quality Management

Built-in QMS module for document control, non-conformances, corrective actions, and audit readiness.

Equipment & Calibration

Track instruments, calibration schedules, and maintenance logs. Get alerts before equipment goes out of tolerance.

Client Portal

Give clients their own secure login to submit COCs, view results, and download invoices — without emailing PDFs back and forth.

AI Lab Assistant

Claude-powered chat widget with LIMS-aware tools. Ask about sample status, generate reports, or get workflow guidance — right inside the platform.

AI SOP Developer

AI-guided SOP builder aligned to your accreditation (ISO 17025, NELAP, A2LA). Walk through each section with AI drafting, then sign off and download a branded PDF.

Monthly Management Meetings

ISO 17025 §8.9 compliant management review meetings. AI auto-generates the agenda from live LIMS data — CAPAs, deviations, equipment, revenue — then captures minutes, action items, and chairperson signoff.

Quality Management System

10 Integrated QMS Modules

Complete quality management with electronic signatures, full audit trails, and accreditation-ready compliance built in — including AI-assisted SOP development and ISO 17025 §8.9 management reviews.

Corrective & Preventive Actions

CAPA Management

  • Root cause analysis (5-why, fishbone, fault-tree, Pareto)
  • Action tracking with assignee, due date, and evidence
  • Effectiveness checks and re-verification
  • Electronic signatures and full audit trail
  • Automatic linking to deviations and COAs
Non-Conformance Reporting

Deviation Tracking

  • Non-conformance identification and reporting
  • Impact assessment: quality, safety, compliance
  • CAPA linkage for corrective actions
  • Management review and closure documentation
Instrument Lifecycle Management

Equipment & Calibration

  • Calibration scheduling with due-date alerts
  • IQ/OQ/PQ documentation support
  • Automated overdue calibration notifications
  • Service records, maintenance history, and status flags
Competency & Compliance

Training Records

  • Training documentation and tracking per analyst
  • Competency assessment records
  • Certificate issuance and retraining alerts
  • Audit-ready compliance records
PT Program Management

Proficiency Testing

  • PT program registration and results evaluation
  • Pass/fail documentation with automatic CAPA triggers
  • Accreditation records and performance tracking
Risk Matrix & Mitigation

Risk Assessment

  • Visual risk matrix with likelihood/impact scoring
  • Mitigation action tracking and re-assessment
  • Continuous monitoring and management approval
Accreditation-Aligned Procedure Builder

AI SOP Developer

  • 5-step AI wizard: Purpose → Scope → Procedure → QC → Signoff
  • AI drafts each section aligned to ISO 17025, NELAP, A2LA, EPA, AOAC
  • Three-stage signoff: Author → Reviewer → QA Approver
  • Version control, revision history, and branded PDF download
Monthly Management Review

ISO 17025 §8.9 Management Meetings

  • All 14 §8.9.2 required agenda items auto-populated
  • AI pulls live data from CAPAs, deviations, equipment, invoices, COCs
  • AI-drafted talking points per agenda section
  • Action items, attendee signoff, and chairperson sign-off with PDF export
Continuous Improvement Tracking

Innovation Roundtable

  • Submit, vote on, and track lab improvement ideas
  • Feature request management with status updates
  • Manager review, approval, and implementation tracking
  • Team discussion threads and feedback on each idea
Complete System Audit Log

Audit Trail

  • Every user action logged with timestamp and user identity
  • Configurable 5–7 year data retention
  • Filterable by action type, user, and resource
  • Exportable for external audits and accreditation reviews
Regulatory Compliance

Built for Regulated Environments

Support for six regulatory frameworks with complete documentation requirements and audit trails — click each to see what's covered.

  • Technical competence documentation
  • Method validation records
  • Equipment calibration tracking
  • Proficiency testing management
  • Quality control documentation
  • Measurement uncertainty records

Up and running in a day

No lengthy implementation projects. No consultants. Just a clear onboarding flow.

01

Invite Your Team

Platform admin sends a tenant invite. The lab owner sets up their account, users, and branding in minutes.

02

Configure Your Lab

Add sample types, service types, test methods, clients, and disclaimers. White-label with your logo and colors.

03

Run Your Workflows

Create COCs, assign technicians, generate COAs, manage equipment, and bill clients — all in one place.

Built by lab operators,
for lab operators.

AI Lab Services was built by the team behind BRS Lab Services — dual-licensed microbial testing laboratories operating in Windsor, Ontario and Canton, Michigan. We built the software we wished existed.

🏛️

Dual-Licensed Facilities

Accredited labs in Windsor, ON and Canton, MI give us real cross-border regulatory context.

🤖

Techcyte AI Partnership

AI-assisted microscopy analysis partnership with Techcyte — 36+ species identified with machine precision.

🔬

University Research

Active research collaboration with the University of Windsor's SWOABAL lab, built on peer-reviewed science.

🌎

US & Canada Operations

We operate in both regulatory environments, so our platform is designed for real cross-border workflows.

Powered by Claude AI

Your lab assistant,
always on.

The built-in AI assistant understands your LIMS data. Ask about sample status, get workflow guidance, or generate summaries — without leaving the platform.

  • Sample and COC status queries in plain English
  • Workflow suggestions based on lab configuration
  • Streaming responses with LIMS-aware tool calling
  • Scoped to your tenant's data — fully private
Lab Assistant
What's the status of COC-2024-089?
COC-2024-089 is currently In Progress. It was received on March 28 by Sarah T. and has 6 of 8 samples analyzed. Estimated completion: today.
Generate a summary for the client.
White-Label Ready

Deploy under your own brand

Every tenant gets a fully white-labeled environment. Your logo, your colors, your domain, your email sender — powered by our platform.

🎨

Full Branding

  • Custom logo on all documents
  • Brand color theming
  • White-labeled COCs, COAs & invoices
  • Tenant-specific domain support
⚙️

Configurable Workflows

  • Custom sample & service types
  • Configurable test methods
  • Custom report templates
  • Flexible pathogen & result lists
🏢

Multi-Tenant Architecture

  • Isolated data per tenant
  • Shared infrastructure, separate branding
  • Centralized admin dashboard
  • SaaS agreement management
🚀

Rapid Deployment

  • Provisioned in minutes
  • Cloud-hosted, SSL included
  • Pre-seeded with sample data
  • Full onboarding email flow

Role-based access for everyone

Each person in your lab gets exactly the right level of access — nothing more, nothing less.

🏢
Platform Admin
All tenants, billing & SaaS
🔬
Lab Admin
Branding, users & settings
🧪
Technicians
COCs, tests & results
👤
Client Portal
Submit COCs, view COAs

Simple, transparent pricing

No setup fees. No per-user gotchas. Cancel anytime.

Starter
$99/mo

Perfect for small labs getting started

See full plan →
Most Popular
Professional
$249/mo

Full feature suite for growing labs

See full plan →
Enterprise
$599/mo

Custom branding, SLA, and support

See full plan →

Ready to modernize your lab?

Book a 30-minute demo and see how AI Lab Services can cut your admin time in half.