ISO 17065 & ISO 17021 Certification Body
Product certification and management system certification, in one platform, under re-authenticated, hash-locked records.
The complete platform for both kinds of certification body: product/process certification under ISO 17065, and management system certification (QMS, EMS, OH&SMS) under ISO/IEC 17021-1 — including the IAF MD 5 audit-duration calculation every 17021 certification body has to do. Application intake, impartiality screening, the Stage 1 / Stage 2 / surveillance / recertification audit cycle, nonconformity tracking, certificate issuance, and complaint management — all with tamper-evident, re-authenticated records.
Built for ISO 17065 & ISO 17021 Certification Body
Every capability is purpose-built for your compliance environment — not adapted from a generic platform.
Application Management
Full certification application lifecycle — intake, completeness review, technical reviewer assignment, decision, and notification. Every step documented and time-stamped.
Impartiality Risk Screening
AI-powered impartiality screening at application intake, and again at audit-team assignment for management system audits. Identifies potential conflicts of interest, commercial relationships, and personnel ties before the review begins.
IAF MD 5 Audit Duration Calculator
Effective-personnel calculation, Stage 1+2 / surveillance / recertification multipliers, and the 30% reduction cap — all built in. The audit-duration tables themselves are yours to enter from your own controlled copy of the document; we don't redistribute IAF's published figures.
Stage 1 / Stage 2 / Surveillance / Recertification Cycle
The full ISO/IEC 17021-1 audit cycle for QMS, EMS, and OH&SMS certification, with nonconformity tracking (root cause → correction plan → verified closure) and a decision-independence check enforced at the certification-decision step.
Certificate Issuance & Registry
Issue product certificates and management-system certificates, both tamper-evident after issuance — re-authenticate to issue, zero post-issue edits, SHA-256 content hash on every certificate.
Surveillance Scheduling
Automated surveillance cycle management with overdue/due-soon/completed views. Mark surveillance complete with findings and corrective actions linked.
Complaint Management
ISO 17065 §7.13-compliant complaint workflow — intake, investigation assignment, determination, and closure with client notification and documented rationale.
Digest Intelligence
AI agent synthesizes market intelligence — regulatory changes, standard revisions, and industry news relevant to your certification programs and current clients.
Purpose-built agents for ISO 17065 & ISO 17021 Certification Body
Each agent operates on your live lab data, scoped to one specific job. Not a generic assistant.
Impartiality Risk Screener
Analyzes certification applications against your impartiality register. Flags potential conflicts, related-body relationships, and staff involvement risks for committee review.
Audit Team Matcher / COI Screener
Proposes auditors matching a management-system client's certification standard(s) from your roster and flags conflicts of interest. Never assigns the team — a human selects it.
Stage 1 Readiness Reviewer
Reviews a client's submitted management-system documentation against the standard's clause structure and flags gaps before a Stage 2 site visit is scheduled.
Nonconformity Response Adequacy Reviewer
Flags a client's submitted root-cause and correction-plan response as potentially superficial before the auditor reviews it.
Certification Digest Intelligence
Monitors standard publications, IAF/ILAC notices, and regulatory updates relevant to your certification programs. Surfaces action items for your technical committee.
SOP AI Generator
Drafts certification body procedures referencing ISO 17065/17021 clause requirements, IAF guidance, and your accreditation body's specific expectations.
Two modules — product certification and management system certification — enabled independently.
One platform. Your vertical. Ready today.
The ISO 17065 & ISO 17021 Certification Body workflows, compliance frameworks and AI agents ship today — built, tested, and covered by the platform test suite. Configuration, not architectural change, is what stands between you and go-live.