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Accreditation Body

ISO/IEC 17011:2017 accreditation body operations — the body that accredits the testing labs and certification bodies underneath it.

The complete platform for an accreditation body: application intake with mandatory pre-contract conflict-of-interest screening, assessments with an independent assessor pool, accreditation certificate issuance with decision independence enforced before a certificate can be granted, surveillance scheduling, an assessor register with per-assignment impartiality declarations, and separate complaint and appeal procedures — because ISO/IEC 17011 treats them as two different things, not one intake form.

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Separate procedures: complaints (cl. 9.7) and appeals (cl. 9.8)
cl. 7.10
Decision independence enforced at issuance
Compliance:ISO/IEC 17011:2017

Built for Accreditation Body

Every capability is purpose-built for your compliance environment — not adapted from a generic platform.

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Application Intake

Applicant body name, type, contact, requested scope, and requested standards — full status workflow from received through accredited.

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Pre-Contract COI Screening (cl. 5.2)

AI risk screener checks a new application against your active assessor pool for personal, professional, or financial relationships before the engagement is accepted — identify, analyse, evaluate, treat, monitor, document.

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Assessments

Scheduled assessments with a named assessment team, scope covered, findings, nonconformities, and an overall result — linked back to the originating application or certificate.

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Decision Independence Enforcement (cl. 7.10)

Certificate issuance checks the deciding person against the assessment team by name. A match is rejected with the specific ISO 17011 clause cited — before the certificate is ever created.

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Accreditation Certificate Issuance

Re-authentication required to issue. Every certificate records whether decision independence was verified, and a public verification endpoint lets anyone check status, scope, and conditions without contacting the accreditation body.

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Surveillance Scheduling

Visits scheduled against an active certificate with an assigned team; completion records outcome, findings, and any NCRs raised.

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Assessor Register with COI Declarations (cl. 6.1)

Competencies, training log, and impartiality acknowledgment per assessor — plus a per-engagement conflict-of-interest declaration logged against the specific body being assessed.

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Separate Complaints & Appeals (cl. 9.7 / 9.8)

Complaints and appeals are distinct models with distinct workflows — a complaint is resolved, an appeal against a specific decision is decided with a rationale on record. ISO 17011 treats these as separate procedures, and so does the platform.

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AI Portfolio Digest

A narrative summary of pending applications, certificates expiring within 90 days, upcoming surveillance, and open complaint/appeal exposure — with a recommended priority action.

AI Agents

Purpose-built agents for Accreditation Body

Each agent operates on your live lab data, scoped to one specific job. Not a generic assistant.

AI

Conflict-of-Interest Screener

Evaluates every new application against your active assessor pool for prior relationships before the engagement is accepted — automated impartiality screening per ISO 17011 cl. 5.2, not manual review.

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Accreditation Portfolio Digest

Narrates the current portfolio — pending applications, certificates expiring within 90 days, upcoming surveillance, open complaints and appeals — and closes with a recommended priority action.

Decision independence (cl. 7.10) is checked by name against the assessment team at the moment a certificate is issued, not left to a procedure document.

One platform. Your vertical. Ready today.

The Accreditation Body workflows, compliance frameworks and AI agents ship today — built, tested, and covered by the platform test suite. Configuration, not architectural change, is what stands between you and go-live.

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